Cloud, not chaos
A powerful ticketing system built for your business

Streamline your ITSM workflows with our cloud-powered helpdesk solutions — easy to use, secure, and available anytime.

Seamless workflows. Happier teams.
Every single day

Discover ITSM that actually delivers. Manage requests effortlessly, resolve issues faster, and elevate the user experience with our powerful platform.

Leave complicated workflows behind and switch to a smarter solution that transforms your IT services. From incident and change management to service request fulfillment — stay in control with our all-in-one platform.

Structure & Efficiency
Professional Ticket Management

Security & Quality
Built by experts — for experts

25+ years of real-world ticketing experience
EU-based hosting for maximum data protection
German-engineered software, 100% developed in-house
ISO-certified excellence
Top-rated in industry comparisons

ITIL^®4 & ISO-Certified Excellence
Global Standards. Guaranteed Performance.

ITIL^® 4, ISO 9001, and ISO 27001 represent the highest standards in IT services. Our certifications ensure quality, security, and transparent processes.

Where Efficiency Meets Flexibility
The Core Advantages That Set Us Apart

Access from Anywhere

Empower your team and customers with secure access—anytime, anywhere there's an internet connection.

Cost-Efficient

Forget high initial costs. Enjoy predictable monthly or yearly billing with our flexible subscription model.

Easy Integration

Seamless integration with your corporate email, Active Directory, and the Baramundi Management Suite

Fully Scalable

Scale effortlessly by adding users whenever your business demands it.

Easy Implementation

No local installation required — we handle all maintenance and updates for you.

Detailed Reporting

Gain deep insights into your support performance and identify bottlenecks with powerful reporting tools.

Cloud, not chaos A powerful ticketing system built for your business

Seamless workflows. Happier teams. Every single day

Structure & Efficiency Professional Ticket Management

Security & Quality Built by experts — for experts

ITIL®4 & ISO-Certified Excellence Global Standards. Guaranteed Performance.

Where Efficiency Meets Flexibility The Core Advantages That Set Us Apart